When working with patients, it’s important to practice active listening in order to fully understand their health and wellness needs. Active listening isn’t difficult, in fact, you probably already do this and may not be aware of it. When a person practices active listening, they are not just paying attention to their conversation partner, but they are signaling back that they hear and understand what’s being said.
This video from MindTools shares a very quick overview of how to practice Active Listening.
This approach has multiple benefits:
- Ensures miscommunications are cleared-up right away
- Helps both parties feel heard and understood
- Improves relationships and overall communication
The key to this interview is to focus on inquiring about their health and wellness needs. The patient is, after all, looking to cannabis to aid in their recovery.